KEEPING RC IN SHAPE - WHAT YOU CAN DO
Our contract cleaners clean all corridor and lobby areas, but you can play your part.
Treat the common areas – including the pavements and garden - as you would your own apartment. For example:
clean up any mess you or your contractors make
take muddy boots off at the front door
don’t fetch your bike indoors
Windows are cleaned four times a year. You will be given notice: help yourself - and the cleaners - by following the posted instructions.
MAINTAINING YOUR APARTMENT:
FACTORS TO CONSIDER and RULES TO FOLLOW
Riverside Court welcomes leaseholders who maintain their apartments well. But work that keeps the neighbours awake and gives the MO a headache is not encouraged. So follow the rules - before you start, it's important you read REMOVALS AND WORK IN APARTMENTS. It's in THE RC LIBRARY [5-3].
And please don't forget: fire doors and fire walls must not be amended in ways that create fire risks.
STORAGE HEATERS / WATER HEATERS
The Economy 7 space and water heaters installed when the apartments were first built will give reasonable service if operated correctly.
It is important to understand how Economy 7 works: consult your electricity provider. To set up and use the heaters and the timers, the documents available in THE RC LIBRARY [6-6 to 6-9] will be invaluable.
KEEPING Riverside Court SECURE
Riverside Court has a good reputation for security.
The front doors to each block are magnetically locked to keep the building secure. Don’t give access to anyone not known to you personally: this is your neighbour’s front door, not just yours. IF IN DOUBT: KEEP THEM OUT!
The front doors must never be wedged open and left unattended for any reason.
Speak to the C&MO or BB if you have a query about a front door fob. Codes are used on many common area doors. These are subject to periodic change to ensure security. Contact the C&MO or BB for the current codes or if you experience any problems, and keep the codes to yourself.
IT'S NOT WHAT YOU KNOW, IT'S WHO YOU KNOW!
Riverside Court has a maintenance officer [MO] who works part time but is on site most weekdays during the day. His name is Michael Hannah. He is happy to offer information, advice and support. Contact him on 0788 780 8660 or via the postbox next to the entrance to apartments 60-98.
To report faults or pass on a concern, contact the MO or our managing agent, Benjamin Bentley, on 01274 729792 or use the CONTACT US page of this website.
NOISE AND NUISANCE
You expect your neighbours to keep the noise down. You are that neighbour!
If you are being disturbed, speak to your neighbour. If they don’t respond, email BB with a complaint. Ditto with regard to other nuisances.
And when driving, do so slowly and quietly – especially at the rear of RC.
URGENT FAULTS AND PROBLEMS
Contact the MO on 0788 780 8660 or the managing agent on 01274 729792. Out of office hours, make contact with a director.
To report non-urgent faults or pass on a concern, contact the MO or the managing agent or use the CONTACT US page of this website.
BY THE RIVER
It's a pleasure and a privilege. The rise and fall of the Aire offers a different vista every day. But with today's wonky weather, we do keep our eyes out for the river level at Cottingley Bridge, 2kms upstream:
FIRE and EVACUATION
and SMOKE-FREE POLICY
Take fire safety seriously! It's not just your life but the lives of others that are at risk if you don't.
Download from THE RC LIBRARY the fire alarm and evacuation procedure [6-1] and a description of the fire detection systems at Riverside Court [6-2]. The second of these relates in part to your apartment: those detection systems are the responsibility of each leaseholder.
Riverside Court is designed for fire safety but the fire detection system in an individual flat is the responsibility of the leaseholder - and acting correctly in the event of fire is the duty of every resident.
Fire doors are... doors designed to protect you and yours in the event of fire. Leave them open and ... they are not fire doors.
Fire walls are... yup!... walls designed to protect you and yours in the event of fire. Don't re-configure your apartment as an incinerator.
And finally... ciggies are a major cause of fire. TAKE CARE, and observe the Smoke-free Policy which regulates where smoking is allowed. This can be found in THE RC LIBRARY [5-2] but in short, by law smoking is not allowed in common areas such as the lobbies.